City Clinic

Patient Rights and Privacy

Your rights, responsibilities, confidentiality, and respectful conduct.

Your Rights

You have the right to be actively involved in decisions about your care. Proposed treatments are clearly explained.

Your Responsibilities

Provide accurate, up-to-date information — previous treatments, current medications, and pharmacy details.

Confidentiality and Privacy

Your personal health information is handled with care, respect, and discretion.

Limits to Confidentiality

Legal and professional limits apply — including risks to vulnerable individuals, serious harm, or information about serious crime, where information may need to be shared with appropriate authorities. Public safety considerations (e.g., fitness to drive) may also apply.

Consent to Share Information

With your consent, your treatment plan may be shared with other healthcare professionals involved in your care.

Respectful Conduct

Abusive, aggressive, or intimidating behavior towards staff is not acceptable and may result in discharge.