City Clinic

Feedback and Concerns

Tell us how we are doing — and how we can do better.

How to Give Feedback

Feedback may be given verbally, in writing, by telephone, or by letter. You are welcome to leave a message with reception.

Handling Concerns or Complaints

Dr. Udo welcomes the opportunity to hear about any concerns at an early stage. Issues are addressed promptly, respectfully, and collaboratively.

Patient Satisfaction Surveys

Dr. Udo periodically conducts patient satisfaction surveys.

Contact Options

  • Phone: +1-519-204-8800
  • In person: During your appointment or at reception.